Product: Western Schools Course Clear all filters (0 of 7 reviews match)
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On 5/18/2017 I purchased 2 CE courses from Western Schools. In August 2017 I had completed the courses and was unable to take the post tests to obtain the CE. I notified customer service. A representative from WS called and left a message and said that the courses had...
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WesternSchoolsTeam
WesternSchoolsTeam
Western Schools Verified Representative

Thanks very much for taking the time to comment on the one-year-from-purchase expiration policy. We have heard our customers' complaints and frustrations, and we agree that a ...

Anonymous
Anonymous

They have not corrected the problem as I just had the same thing happen. People should write to their director Mike McGarrahan and complain and complain to the ANCC. This is...

1.9
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Western Schools Course
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#1086646
In writing with course materials they stated that the course must be completed within two years which I did.I received a letter stating it had expired after one year. On the phone they told me that their policy changed in 2013. Why was this not corrected in the course...
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West Bridgewater, Massachusetts
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Western Schools Course
#1041689
I purchased a home study for 59.90 on 2/22/16.The written material I received clearly stated that I would have two years to complete the exam. I received a letter that stated it could not be scored as it was more than a year old. I called western and a supervisor told...
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Anonymous
Anonymous

Same thing happened to me. Workbook stated I had two years to complete the course and they refused to process it after a year. This course was $115 and I have been buying th...

Product
Western Schools Course
#1024900
I reordered courses for my next years CEU's at the time I submitted all of my course answers for the previous year.Not reading the fine print I did not realize that I had exactly 365 days to submit the answers before the test became unavailable. They refused to...
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Western Schools Course
#1014760
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Western Schools Course Review

I finished reading my courses, but I was not able to go the next step. Using my tablet and cell phone
Product
Western Schools Course
#971267
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Western Schools Course Review

CE-express is not computer or IPad friendly. Wasted all day long trying to get it to work. No phone support when I needed it. The laughing course is a joke. I was not satisfied and customer service did not resolve the issue. Would not refund money or substitute the course. Totally bad experience will never do it again! Beware
1.5
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Oakford, Indiana
Product
Western Schools Course
#947001
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Western Schools Course Review

I paid $115.87 worth of CEUs, not knowing the courses expired after a year! Western Schools was only willing to offer 20% off to replace the expired CEUs. I will NEVER order from them again, and will tell all of my fellow RNS of my dissatisfaction! !!!
1.5
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Western Schools Course
#904138